Boma International Hospitality College Digital Repository
Our institutional repository showcases and preserves the intellectual output of BIHC's academic community:
- Archive and share hospitality research, student projects, culinary innovations, and conference papers with rich metadata
- Increase visibility of our college's academic work through global discovery services like Google Scholar
- Permanent links ensure long-term access to our hospitality education resources and research
- Showcase unique collections including hotel management case studies, tourism research, and culinary arts portfolios
- Support open access to knowledge in the hospitality and tourism sector
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Recent Submissions
SOCIAL RESPONSIBILITY THROUGH FOOD WASTE MANAGEMENT IN THE KENYAN HOSPITALITY INDUSTRY: A LOOK AT HEMINGWAYS WATAMU
(Boma International Hospitality College, 2024) Muchemi, Mark
This research delves into the critical issue of food waste within the hospitality sector, with a specific focus on Hemingways Watamu Hotel. By comprehensively examining the extent, causes, and environmental implications of food waste, this study seeks to provide a comprehensive understanding of the problem and to inform the development of effective mitigation strategies. The research employs a multifaceted approach, encompassing quantitative and qualitative methodologies to investigate food waste generation, management practices, and the potential for sustainable solutions. By exploring the complex interplay between operational factors, consumer behavior, and environmental impact, this study aims to identify key areas for improvement and inform the development of targeted interventions to reduce food waste at Hemingways Watamu. Ultimately, the findings of this research contribute to the growing body of knowledge on food waste management in the hospitality industry, offering valuable insights for industry stakeholders, policymakers, and researchers seeking to promote a more sustainable and resource-efficient future.
THE EFFECT OF GOVERNMENT POLICIES ON THE DEVELOPMENT OF THE HOTEL INDUSTRY IN KENYA- CASE STUDY FOR THE FIVE-STAR HOTELS IN NAIROBI, MOMBASA, AND KISUMU.
(Boma International Hospitality College, 2024) Waithaka, Joseph
This research proposal aims to investigate the effect of government policies on the development of the hotel industry in Kenya, specifically focusing on five-star hotels in Nairobi, Mombasa, and Kisumu. The study will utilize a mixed-methods approach, using interviews and questionnaires to collect data from hotel owners, managers, and employees.
The hotel industry is a significant contributor to Kenya's economy, and government policies play a crucial role in its growth and development. However, there is a limited understanding of the specific policies that impact the industry and how they affect its growth. Therefore, this study seeks to explore the relationship between government policies and the development of the hotel industry. The research will involve a sample of hotel owners, managers, and employees from five-star hotels in Nairobi, Mombasa, and Kisumu. The data collected from the study will be analyzed using both qualitative and quantitative methods. The qualitative data will be analyzed thematically, while the quantitative data will be analyzed using descriptive statistics. The study's findings will contribute to existing knowledge by identifying the specific government policies that have a significant impact on the development of the hotel industry in Kenya. This information will be useful in informing policymakers on the formulation of effective policies that promote the growth of the industry. Additionally, the study's findings will be useful to hotel industry stakeholders, particularly hotel owners, managers, and employees, in understanding the impact of government policies on their businesses and their roles in the industry's development. In conclusion, this research proposal presents an opportunity to gain insights into the effect of government policies on the development of the hotel industry in Kenya. The study's findings will be useful in guiding policymakers in formulating effective policies that promote the industry's growth and in providing industry stakeholders with a better understanding of the industry's development.
Towards an Inclusive Digital Literacy Framework
(IFLA, 2025) Mwaurah, Naomy
Inclusive digital literacy is essential for effective navigation of a digitized society, extending beyond technical skills to encompass critical thinking, information management, and ethical digital citizenship. Its definitions have evolved from instrumental views to nuanced approaches that acknowledge the interplay between technology, society, and education. The transition into the digital age, accelerated by Industry 4.0 and the COVID-19 pandemic, highlights digital literacy as a primary means of employment and a necessary 21st-century skill. Despite digital inclusivity incentives, adapting remains a challenge for those with limited access or skills. Supporting SDGs 4, 5, and 10, developing an inclusive digital literacy framework is paramount, requiring a multi-faceted approach involving policy, instructional design, and resource allocation to bridge disparities. This paper, through a qualitative literature review, addresses barriers to digital inclusion, assesses existing digital literacy models, and proposes inclusive strategies. Key barriers include the socio-economic divide, the digital divide, educational and skills gaps, and psychological and cultural factors. Existing models, such as the G20 Digital Literacy Simplified Model, DigComp, UNESCO Media and Information Literacy Framework, Digital Literacy Framework for Citizens, Maturity Model for Digital Literacies, Framework for Digital Fluency, and DigiLit Framework, each have strengths in defining competencies but limitations in addressing diverse contexts, foundational skills, or practical implementation for marginalized communities. Proposed inclusive strategies emphasize understanding the landscape of digital literacy by identifying target audiences, assessing needs, analyzing barriers, and reviewing existing resources. An inclusive digital literacy framework, designed with UDL principles, culturally relevant, multilingual, and accessible modular curriculum with real-world
applications, is vital for bridging the digital divide. It promotes digital empowerment, adaptable learning, cultural relevance, and equitable access. Successful implementation requires multi-stakeholder collaboration and continuous evaluation to ensure all individuals can participate in the digital age, fostering equity and socio-economic development.
Examination of the Interaction of Tourism Seasonality, Hospitality Enterprise Size, and Patronage Rate in Visitor Flow Dynamics in Kisumu Region, Kenya
(ICHRIE, 2025) Nyongesa, Destaings Nyenyi; Amata, Mwalo Mathias; Irungu, Samuel
Tourism seasonality has significantly impacted hospitality enterprises' financial stability and operational efficiency. However, its interaction with enterprise size and patronage rate remains underexplored, particularly in urban destinations such as Kisumu Region, Kenya. This study examines how tourism seasonality, hospitality enterprise size, and patronage rate influence visitor flow dynamics. A mixed-methods research design was adopted; the study integrated quantitative analysis of visitor numbers with qualitative insights from key industry stakeholders. Results indicate that seasonality significantly affects visitor numbers, with larger enterprises exhibiting more pronounced seasonal fluctuations than smaller ones. However, patronage rates do not significantly moderate these trends, suggesting that customer behavior remains relatively consistent across seasons. The results highlight the need for tailored business strategies based on enterprise size and policy interventions to promote Kisumu as a year-round destination. The study contributes to the broader discourse on sustainable tourism management by providing empirical insights that inform business resilience and policy Planning in seasonally affected urban tourism destinations.
Suitability of the current Kenyan LIS curriculum for the digital ag
(KLISC Journal of Information Science and Knowledge management, 2025) Mwaurah, Naomy; Gathama, Purity; Namande, Ben Wekalao
Over the years, the Library and Information Science (LIS) profession has continued to evolve both in theory and practice. Now, the “custodian librarian” has grown into a “knowledge manager” and a “digital librarian.” Therefore, there has been an increasing need to revamp the LIS curriculum to respond to the changing roles of the LIS professions. This study aimed to assess the suitability of the current Kenyan LIS curriculum for the digital age. In carrying out the investigation, a descriptive survey design was used. The study sample population included 7 heads of LIS departments
from 7 of the oldest universities offering LIS degrees and 58 university librarians. Semi-structured questionnaires were used to collect data. Varying responses were given by respondents concerning satisfaction with the current LIS curriculum, its alignment with emerging technologies in the LIS field, and how prepared the LIS graduates were for the roles of librarianship. The responses revealed a skill mismatch, and therefore respondents suggested the inclusion of more ICT-related courses in the LIS curriculum. It was further reported that the LIS curriculum does not sufficiently address current job market requirements. Curriculum review and changing the learning objectives to take into account new emerging trends that translate into best practices are paramount. The study therefore recommended collaborative reviewing of the LIS curriculum, standardization, and harmonizing the LIS curriculum across institutions to ensure students graduate with similar competencies. This, therefore, calls for LIS educators to assess the LIS curriculum to ensure it is aligned to current market needs.